Please read the below very careful as Ypson does not make any exceptions in this case. Please keep in mind that nobody forces You and Ypson into this agreement, therefore it is not our responsability if you changed your mind, not satisfied (due to not liking the design work) or any variation thereof, including force majeure cases and failure to communcate (14a, Terms and Conditions), as long as we have provided with the odered items as per your order within the specific timeframe. The portfolio stands for the kind of quality we are working at, if you have any doubts please save both us and yourself the trouble and think twice before ordering. No refunds are given, for any imaginable reason. Please think twice BEFORE any purchase of any services or goods from Ypson website. The only options (after payment) are that we continue working on the product until the client is satisfied given that reasonable feedback is provided AND that the ordered item includes unlimited revisions OR if the ordered item includes unlimited revisions you can apply the service towards another company/website project of the same value (example: a logo design process that was initially ordered for project X could be applied towards project Y if no revisions were rendered on project X). It is the Client's duty to check this refund policy and by paying, Ypson assumes the Client fully understands and agrees with the above. Revised: June 20, 2008.